Thursday, September 4, 2008

Three Cheers for Survey Monkey!

I NEVER plug vendors... but I feel compelled to evangelize for a moment about my recent, GREAT experience with Survey Monkey.

For a mere $20, I was able to:

1. create an online survey
2. BEAUTIFY it
3. upload over 800 emails
4. create custom messaging
5. segment appeals based on who did/did not respond
6. test the appeals
7. send the survey out on their servers
8. analyze responses in real-time
9. learn some pretty cool stuff
10. share results with other folks on our team
11. achieve a 12 percent response rate to date! (The survey hasn't closed yet.)

Bonus: Make my boss happy!

I don't know about you, but in my book, this is some pretty good ROI! And, the experience reminds me that market research doesn't have to be expensive.

Don't put off learning more from your donors/volunteers/clients, etc. They'll appreciate your sincere request for help.

Cheers!
Jocelyn

9 comments:

Guille Masson said...

QuestionPro kills Survey Monkey. Much better user interface, easier to upload emails (how long did it take you to upload the 800?), plugs into salesforce, and provides much better data analysis tools (i.e. drill deeper). Check it out I bet you'll like it better and your boss wont mind either.

alex45 said...

New Ideas

Rob said...

We have a non-profit serving the educational community and we switched from QuestionPro to SurveyGizmo. QuestionPro tried to lock us in and raised our rates in the middle of the service. They did not allow us to downgrade and as a result we lost a whole bunch of date.

SurveyGizmo is very friendly to non-profits (have discounts) and has all the features of QuestionPro, but is easier to use. You can upgrade or downgrade at any time. http://www.surveygizmo.com/

ag said...

If you want to look at a survey tool that works well with Salesforce, then check out Zoomerang for Salesforce. Very easy to use survey tool. Launch customer satisfaction surveys or win-loss surveys or case closed surveys or event feedback surveys from within salesforce and bring data back into salesforce. Appears as a tab within Salesforce. Hundreds of users. Check them out via Free Trial at http://www.zoomerang.com/salesforce/

Career Questionnaire said...

What a great blog post! Thanks for sharing it on your site.

Survey Monkey said...

I’m impressed with your site. I had no trouble navigating through all the tabs and information was very easy to access. I found what I wanted in no time at all.

dissertation writing service said...

Launch customer satisfaction surveys or win-loss surveys or case closed surveys or event feedback surveys from within sales force and bring data back into sales force.

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great news

Anna Bennet said...

Great post! I needed something like this.

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